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Real Insurance provides quality value car, home and contents insurance to Australian customers. However, they offer much more than this. As of 2005, when they entered the Australian market, their chief objective was to “protect the quality of people’s lives”. As such, their staff are on-call to offer fantastic service to help meet the needs of policyholders. This is confirmed by the number of awards they have won.
Real Insurance has a variety of car insurance policies designed to give customers flexibility and choice. Learn more about standard cover types below.
Comprehensive is the highest level of car cover and, there are different product options based on how you use your vehicle. This policy includes benefits like:
On top of these benefits, customers may have the option to choose optional extras such as:
Real Insurance’s Pay As You Drive cover type offers the same coverage as their Comprehensive policy in a package that’s based on how much you plan to drive your car. This means you set a limit for the number of kilometres you’re going to drive in a set 12-month period. So, if you don’t use your car much, your policy will likely be cheaper than a regular comprehensive policy.
Customers looking for quality coverage at a more competitive price to protect their car can choose a Third Party Fire and Theft cover type. Generally, this cover type covers:
This is the basic level of car insurance and is ideal for customers that are looking for basic cover legal liability to other people’s property.
Third Party Property Damage includes cover for things like:
Both this level of cover and Third Party Fire and Theft also have roadside assistance as an optional extra.
N.B. By law, drivers are required to have Compulsory Third Party insurance (CTP or Green Slip in New South Wales), on their vehicle. Real Insurance’s Third Party Property Damage Insurance is not a CTP policy.
Real Insurance has other benefits you can choose when you take out a policy. These benefits include:
Real Insurance has a claims (lodgement) line available for 24/7 emergency claims. For all other claims, the line is available during business hours Monday to Friday. Real Insurance also has a dedicated claims page on their website to make a claim online.
Unless the damage to your car was not your fault and you can provide the Driver’s full name, address and third parties vehicle registration number , you’ll need to pay at least a basic excess. Depending on your policy and other circumstances, you may have to pay an additional excess on a claim. These could include:
You can cancel your policy by contacting Real Insurance. Real Insurance provides a 14-day cooling-off period. If you decide that the product is not right for you, contact Real Insurance within 14 days of your policy commencing and cancel your policy. You will receive a full refund of the premiums you have paid provided no claims have been lodged and you don’t plan to lodge a claim.
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