About PD Insurance

Who are we?

PD Insurance has been insuring Australian drivers since December 2009. Offering a 24-hour claims service and quality customer service. Our policies are for experienced drivers with brilliant driving records who just want straight up, simple insurance. No bells. No whistles. No fancy pants stuff you don’t need. Just simple products and services for when you need it. Every. Single. Time.

PD Insurance is committed to providing simple and affordable car insurance to Australian drivers. Here are three reasons why Australians choose PD Insurance:

• a 100% online car insurance provider, designed to offer a lower cost alternative to mainstream insurers;
• PD Insurance provides greater savings for people who exclusively drive their cars; and
• you can manage your policy and report claims from a personal online account.

Types of car insurance offered by PD Insurance

Choose from three different levels of car insurance to suit your needs by reviewing the benefits of each type of cover below.

Comprehensive insurance

A premium policy covering a wide variety of benefits and services.

Third Party Fire and Theft insurance

Third Party Property insurance

Information current October 2021. T&Cs apply.

Do you need to pay excess on a PD Insurance claim?

Before PD Insurance pays out your car insurance claim, you may need to pay an excess. Depending on your policy, the following may apply:

• a standard excess. A minimum excess is owed for all claims. However, if you hold a comprehensive car insurance policy, you can increase the standard excess to certain amounts. This can lower the cost of your premiums;
• an age excess. Drivers under 35 years of age are subject to an applicable excess.
• an inexperienced driver excess. An excess applies to drivers who have not held an Australian driving licence for more than five years at the time of an incident.
• an unlisted driver excess. An excess applies to drivers who are not listed on the insurance certificate  at the time of an incident.

  All excesses are listed on the insurance certificate.

Which cover extras and discounts are available?

Based on your level of cover, PD Insurance may offer additional perks, some of which include:

• free windscreen chip repair
• new for old car replacement for a theft or total loss within 12 months of new car registration
• emergency repairs worth up to $500
• Lifetime Repair Guarantee on all PD Insurance authorised repairers
• Claims Free Discount if you’ve had no claims in the last five years
• Early Shopper Discount applies to customers who obtain a quote before their policy lapses
• Paid In Full Discount when you pay your annual premium upfront and on time
• Additional discount for when you are the ONLY driver of your car

Information current July 2020. T&Cs apply.

What are some common cover exclusions?

Keep in mind that PD Insurance will not pay out claims in the following scenarios:

• your car is used for carrying people (ride sharing) or providing driver training, for compensation or a reward of any kind;
• the driver is delivering retail and wholesale supplies;
• your car is involved in races, tests or trials of any kind;
• your car is used in an unlawful manner or illegal purposes;
• your car is used in conjunction with any emergency services;
• the driver exceeds the number of passengers your vehicle is permitted by law;
• the driver is under the influence of alcohol or drugs;
• your car is deemed unsafe or unroadworthy;
• your car is stolen during a sale without you accompanying the buyer;
• the driver refuses testing as permitted by law;
• the driver does not remain at the scene of an incident;
• the driver engages in deliberate, intentional, malicious or reckless acts;
• there are damages caused by structural, mechanical or electrical breakdown; and
• your car is being used off-road, on sand or on any path, trail or passageway that is not a gazetted road.
• Other exclusions may apply, please refer to the PDS.

Information current October 2021. T&Cs apply.

To gain a wider understanding of what’s not covered, please refer to your policy’s Product Disclosure Statement (PDS).

How do you make a claim with PD Insurance?

Claiming with PD Insurance is simple! You’ll need to ensure you contact them immediately following an incident. Be prepared to report all the details of your claim either by logging on PD Insurance’s website or by calling the claims team on 1800 776 473. When lodging a claim, you’ll need to provide any supporting documentation and satisfy your policy’s claim requirements as stipulated by the Product Disclosure Statement (PDS).

Why choose PD Insurance?

PD Insurance is a solid choice for Aussies looking for cover made to suit them, with benefits that other larger insurers may not offer. We operate 100% online and our paperless approach means less clutter and potentially more savings for you!

Other reasons you may consider PD Insurance:

• Unique discounts to keep monthly or annual premiums down
• Greater savings for people who exclusively drive their cars
• Flexible solutions to balance a premium with vehicle excess, agreed value and additional cover options
• Reliable and fast claims support

Frequently asked questions