Born in the digital age, Oceania Insurance puts those long delays while sitting on-hold with terrible music being played way too loudly, in the past. If you want to talk to them, you don’t need to wait in a queue.
With all your favourite chat options like Facebook Messenger, SMS, iMessage, email and webchat, you’ll easily be able to reach them. They’re basically at your fingertips.
Oceania Insurance is utilising the experience of Auto & General to create car insurance that’s smarter, simpler and savvier. Access digital-led support and take control with an effective, modern policy manager and customer account portal.
Oceania Insurance offers three types of car insurance cover to suit various needs and budgets: Comprehensive, Third Party Fire and Theft, and Third Party Property Damage.
The highest level of cover available with Oceania Insurance, comprehensive car insurance not only has a great range of benefits but includes optional extras like a hire car following an accident and reduced window-glass excess. Some benefits include cover for:
For a more affordable insurance policy without the bells and whistles, Oceania Insurance provides a Third Party Fire and Theft insurance policy that covers:
Oceania Insurance offers Third Party Property Damage that helps protect you against any damage you cause to someone else’s property. It covers the cost of damages and repairs for vehicles and property belonging to someone else that is damaged by your car, as well as the cost of your legal liability should it go to court.
Oceania Insurance has based their service on the concept of ‘digital first’; everything they do is focused on using technology to make car insurance simpler to use and understand.
On top of the standard policy benefits, Oceania guarantees authorised repairs for as long as you own your car. They offer 24/7 claims and policy management and optional extras to enhance your comprehensive car insurance further.
Oceania does this all with support from insurance company Auto & General.
See product disclosure statement (PDS) for full limits, terms and conditions. Information accurate as of 14/02/2022. T&Cs apply.
You can make a claim through your online policy manager or by contacting Oceania Insurance directly through one of their chat options. When you make a claim, you’ll likely need to provide the following:
It may also be a good idea to take photos of the damage to your car. Oceania Insurance will process your claim and then inform you of the outcome.
If you make a claim, you’ll need to pay an excess unless Oceania Insurance determines an identified third party is responsible.
You can cancel your car insurance policy with Oceania Insurance at any time. If you cancel within 21 days of purchasing or renewing the policy, and you haven’t made a claim, you’ll avoid paying a cancellation fee and receive a full refund. If you cancel after the first 21 days, you will receive a pro rata refund of your premium, less the cancellation fee.
You can cancel your policy through Oceania Insurance’s online policy manager or by contacting them and chatting to a customer service team member using their various chat options.
If you require car insurance or it’s coming up to your existing policy’s renewal, why not compare and switch with us? You can compare Oceania Insurance car policies against a range of other insurance companies. Our free comparison service makes it easy to compare coverage, options and excesses, and then get a quote.
Comparing can potentially save you money or find a better deal for your situation. Compare car insurance with Compare the Market today.
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